General

• Email Submissions
• Should I upload files larger than 200MBs ?
• What kind of files will VirusTotal scan?
• The antivirus result displays a green circle with a white tick mark, what does this mean?
• I accidentally uploaded a file with confidential or sensitive information to VirusTotal, can you please delete it?
• How can I link to the most recent report on a given file or URL?
• Why do not you include statistics comparing antivirus performance?
• AV product on VirusTotal detects a file and its equivalent commercial version does not
• VirusTotal is detecting a legitimate software I have developed, what can I do?
• I am experiencing a false positive, my file or site should not be detected.
• Some URL scanner detects a given URL but its corresponding antivirus solution does not detect the downloaded file, or vice-versa
• I asked for a URL scan but the file located at the given URL was not enqueued for antivirus scanning
• How can I increase my VirusTotal Community reputation?
• My network/system blocks malware uploads, can I upload encrypted compressed files in order to avoid this restriction?