FAQ

General

• Should I upload files larger than 500MBs ?
• What kind of files will VirusTotal scan?
• The antivirus result displays a green circle with a white tick mark, what does this mean?
• I accidentally uploaded a file with confidential or sensitive information to VirusTotal, can you please delete it?
• How can I link to the most recent report on a given file or URL?
• Why do not you include statistics comparing antivirus performance?

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API

• VirusTotal Intelligence API endpoints
• What is the difference between the public API and the private API?
• Please give me an API key
• How consumption quotas are handled
• I want to automate scans, what should I do?
• The 4 requests/minute limitation of the Public API is too low for me, how can I have access to a higher quota?

Graphs

• Does VT Graph consume quota? How is it measured?
• What are the advantages of the Private Graph Add-on?

Intelligence

• When logged in to VT Enterprise, how is quota consumption measured?
• Intelligence: How do I search for malware detected as X

Hunting

• Is there any file size limit for files processed by YARA rules?
• Searching through hunting rulesets

Users and Groups

• Group Account Management
• Searching for users in your group account

VTDiff

• Why am I getting the error "Need to give exclusion list for filetype %s." ?
• What is the purpose or logic of the “I’M FEELING LUCKY” button
• I'm worried that VTDiff often shows lots of Binary snippets and comparatively fewer Ascii or Domain snippets. Can I change that behaviour?
• Can a snippet have more than one type?
• What exactly are the Binary snippets?
• What exactly are the Domain snippets?

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