Frequently Asked Questions for supported products.
- Email Submissions
- Should I upload files larger than 500MBs ?
- What kind of files will VirusTotal scan?
- The antivirus result displays a green circle with a white tick mark, what does this mean?
- I accidentally uploaded a file with confidential or sensitive information to VirusTotal, can you please delete it?
- How can I link to the most recent report on a given file or URL?
- VirusTotal Intelligence API endpoints
- What is the difference between the public API and the private API?
- Please give me an API key
- How consumption quotas are handled
- I want to automate scans, what should I do?
- The 4 requests/minute limitation of the Public API is too low for me, how can I have access to a higher quota?
Users and Groups
- Why am I getting the error "Need to give exclusion list for filetype %s." ?
- What is the purpose or logic of the “I’M FEELING LUCKY” button
- I'm worried that VTDiff often shows lots of Binary snippets and comparatively fewer Ascii or Domain snippets. Can I change that behaviour?
- Can a snippet have more than one type?
- What exactly are the Binary snippets?
- What exactly are the Domain snippets?