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AV product on VirusTotal detects a file and its equivalent commercial version does not
VirusTotal antivirus solutions sometimes are not exactly the same as the public commercial versions. Very often, antivirus companies parametrize their engines specifically for VirusTotal (stronger heuristics, cloud interaction, inclusion of beta signatures, etc.). Therefore, sometimes the antivirus solution in VirusTotal will not behave exactly the same as the equivalent public commercial version of the given product.